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Swedish Health Services Chief Nursing Officer, Swedish Edmonds in Seattle, Washington



The acute care campus Chief Nursing Officer (CNO) is responsible for the nursing quality and improving patient care in service of our community. This leader reports to the Chief Operating Officer (COO) of the campus and will partner closely in our matrixed organization with the Swedish regional CNO for the provision of nursing quality, practice, standards, scope and patient care. The CNO will be expected to implement our System Nursing Vision and strategic plan for nursing.

In collaboration with the campus COO and other leaders across the region, the CNO will be responsible to help us achieve the Swedish Medical Center operational goals. They will provide leadership in operations, financial planning, strategic planning and other business activities. This includes strategically ensuring a balance of optimal and efficient patient care; caregiver (employee), patient, and provider satisfaction; and cooperative partnerships with other organizational departments and professional groups. With a constant focus on patient-centeredness and staff and patient safety, the CNO creates and maintains programs, policies, procedures, and processes for care delivery at their campus consistent with organizational standards and processes. The CNO directs the implementation of an effective, ongoing program to measure, analyze, and improve the quality of nursing care, treatment, and services. The leader collaborates with other campus CNOs to implement consistent and standardized approaches to align with organizational and regulatory goals and compliance. Constructively manages change and promotes a team-based approach.


Mission-Inspired Motivator

Models a passionate commitment to the Mission, values, and work of Providence through self-understanding, authenticity and spiritual grounding and inspires others to bring forth their best.

  • Articulates and models a personal calling to the Providence mission, values, and service to the poor and vulnerable.

  • Knows and incorporates our heritage into communications.

  • Treats everyone with respect and compassion.

  • Demonstrates self-awareness and is spiritually grounded, speaks from the heart.

  • Serves as a role model and helps others to achieve through effective personal coaching and mentoring.

  • Inspires teams to action and holds self and others accountable for outcomes despite adversity.

  • Stands firm to the values and high ethical standards during difficult challenges; builds up people instead of self.

  • Creates environment in which professional and personal growth is an expectation.

  • Seeks mentorship from respected colleagues, values feedback on personal strengths and weaknesses, and learns from failures as well as successes

Community-Building Collaborator

Collaborates and communicates openly to build relationships, teams, and talent to meet the needs of the organization and the communities we serve.

  • Actively advocates for and engages people and families served in decisions impacting healthcare services

  • Builds effective relationships, partnerships, and teams as the primary way of getting things done.

  • Collaborates with physician, nursing, interdisciplinary and operational leaders to achieve evidence- based patient care protocols and delivery models.

  • Communicates openly in a respectful and effective way to diverse audiences.

  • Prepares cogent and persuasive written materials.

  • Creates a shared vision, promotes shared decision making, and prioritizes divergent viewpoints to balance individual needs and the good of the whole.

  • Develops and maximizes the value of talent through robust workforce development strategies to promote a culturally diverse, clinically, and professionally outstanding staff.

  • Accomplishes objectives through persuasion, uses recognition and celebration to bring out the best in people.

  • Works in partnership with academic, public policy and community leaders regarding nursing and health care issues.

Forward-Looking Innovator

Anticipates and responds quickly, creatively, and concretely to changing internal and external environments.

  • Anticipates and responds quickly to trends and opportunities internal and external to the healthcare industry.

  • Connects information using a broad perspective to identify patterns across organizational and community lines.

  • Generates and finds ways to test new and creative approaches.

  • Simplifies complex patterns and translates innovative ideas into pragmatic applications.

  • Assesses potential risks & opportunities based on limited information to prioritize which innovations to pursue.

  • Leads innovation and change to overcome resistance and ensure knowledge creation and transfer.

Courageous Decision-Maker

Makes timely and well-informed decisions based on good discernment even in times of ambiguity and complexity.

  • Thoughtfully uses a discernment process to consider our mission, values, and heritage in decisions.

  • Makes timely decisions and evaluates the effectiveness of the impact and/or outcomes.

  • Uses rigorous analysis and ensures that decisions are data-driven using solid information.

  • Ensures that decisions are made at the appropriate level in the organization involving those who are impacted.

  • Ensures that nurses and interdisciplinary clinicians are actively involved in decisions that affect their practice.

  • Communicates decisions and corresponding justifications clearly to all stakeholders. Considers opposing viewpoints and finds a way to address conflicts.

  • Articulates dissenting views in a constructive manner.

  • Engages stakeholders to participate actively in decision making; encourages dialogue and dissent to uncover important truths.

Tenacious Implementer

Delivers results by implementing with persistence and follows through on both strategic and tactical objectives.

  • Effectively translates conceptual priorities into specific actions, maintains focus and attention to detail.

  • Consistently sets stretch goals and standards for self and others with clear accountabilities.

  • Focuses efforts and resources on the “critical few” priorities.

  • Empowers people to do what it takes to provide consistent high-quality services and care.

  • Delivers results aligned with operating commitments, consistently achieves meets and exceeds high standards of excellence.

  • Demonstrates personal drive and persistence and inspires positive energy.

  • Establishes and translates meaningful and appropriate metrics to produce action and superior results.

Extraordinary Healthcare Executive

Advances nursing and clinical practice and ensures quality outcomes for people and families served,

  • Demonstrates expert knowledge of nursing and interdisciplinary practice and articulates patient care standards in compliance with internal policies and external regulatory agencies.

  • Directs efforts and all initiatives necessary to maintain Magnet designation.

  • Establishes quality improvement goals and outcomes in collaboration with quality and clinical partners.

  • Leads the (re)design of delivery models to achieve patient safety, quality outcomes and flawless handovers.

  • Applies healthcare funding, economics, accounting, and regulatory principles.

  • Represents nursing and interdisciplinary services to senior leadership teams and governing boards.

  • Promotes patient and family centered, evidence-based care models.

  • Ensures robust patient safety and risk management programs and actions.

  • Demonstrates stewardship of human and financial resources.

  • Formulates effective strategies with labor relations partners.

  • Utilizes and leverages technology to enhance outcomes and professional practice.


  • Bachelors or Master’s degree in nursing from accredited school of nursing; Master’s Degree in nursing or relevant field, Doctoral degree in relevant field preferred.

  • Current, active, and unencumbered RN license in the primary state of employment.

  • Specialty certification (CENP, NEA-BC)

  • Relevant nursing leadership and/or health care executive external industry certification strongly preferred.

  • Previous experience with shared leadership structure is required.

  • Experience with achieving and sustaining Magnet certification is preferred.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Requsition ID: 108959
Company: Swedish Jobs
Job Category: Nursing-Patient Facing
Job Function: Nursing
Schedule: Full time
Shift: Day
Career Track: Leadership
Department: 4015 SS OPS MGMT SW
Address: WA Seattle 600 Broadway

Swedish Health Services is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.