Diversity Jobs

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Job Information

Swedish Health Services Workflow Specialist Senior - Clinical Value Performance Imp in Seattle, Washington


Swedish Medical Center is looking for a Workflow Specialist Senior (1.0 FTE, DAY SHIFT) to work in Clinical Value Performance Imp at Swedish Shared Services in Seattle, WA.

Position is responsible for developing best practices with the goal to make it easy for providers and staff to do the right things for patients we serve. Standard work includes analysis and documentation of existing workflows, use of data to drive discovery work and development of performance tracking tools, developing job aids, designing EHR tools, and process charts to assist in implementing solutions that will improve efficiencies and drive standardization and optimization of workflow across the continuum of care. This role makes recommendations on opportunities for optimization and seeks to bridge gaps in patient/caregiver experience.

In this position you will:

  • Works with clinical and operational leaders to drive improvements.

  • Cross collaboration with I.S. and other shared services.

  • Project planning and project execution.

  • Electronic Health Record (Epic) knowledge.

  • Strong working relationships with Physician and Nurse leaders.


Required qualifications for this position include:

  • Bachelor’s Degree in healthcare, public health or related field

  • 5 years Related experience in project management, clinical support, EHR optimization, organizational development staff training or other related fields.

  • Prior leadership role in or supporting ambulatory healthcare operations.

  • Experienced in Microsoft Office programs (word, Excel, PowerPoint, and Access).

Preferred qualifications for this position include:

  • Master's Degree

  • Epic related work experience

  • Epic certification

  • Clinical certificate or license (e.g., medical assistant, LPN/RN, or similar)

About Swedish Shared Services

Swedish is the largest, most comprehensive, nonprofit health provider in the Greater Seattle area. Our expanding network of facilities currently includes three hospital locations in Seattle, a hospital in Edmonds and the new Swedish Issaquah campus. It also consists of Swedish Medical Group’s network of primary care clinics, and affiliations with suburban hospitals and specialty clinics throughout Greater Seattle.

Each campus has a local operations leadership team, supported by centrally located and led corporate services, such as Human Resources, Financial and Information Services.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit


Our Mission

Our Mission is to improve the health and well-being of each person we serve.

Our Vision is Health for a Better World.

About Us

Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Lead/Supervisor/Manager

Location: Washington-Seattle

Work Locations: Bank Of America Bldg (WA239) 800 Fifth Ave Seattle, 98104

Req ID: 329112